Renewals youcan see coming.
Proofmark is the renewals desk for account teams. It reads usage, tickets and replies across every account and marks the few renewals that need a person this week.
Proofmark
EEMEA accounts
- Board
- Accounts214
- Signals12
- Renewal plans9
- Inbox4
Views
- My renewals
- Over $100,000
- Q1 2027
Mara Kent
Renewals Sample
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Showing 7 of 23
The EMEA renewals board.
Marked on the board
Account teams renewing on Proofmark
- Ferncastle
- quenby
- Orsolo
- Halvard
- Nettlefold
- wrenlow
- Tollmere
- Brackwater
- pellico
- Varnham
Signals
Trouble shows in the numbers first.
Each account page gathers who you know, how the product is used and what is still open with support. We weigh all three, so a quiet account never passes for a happy one.
ProofmarkAccountsLowmoor Freight
Lowmoor Freight Sample
Mara Kent
- Overview
- Contacts 6
- Usage
- Tickets 2
- Email 41
- Notes 3
Contacts 6

Dana WhitlockLeft the company · email bounced 3 Sep
Ishani Dalgarno Suggested sponsor
Tomas Reyes
Show 3 more
Weekly active seats
151 of 184
JulAugSep
ActiveLicensed
What changed 3
- Seats down 18% in five weeks151 of 184 in use, falling since 24 Aug.
- Invoice export ticket open 12 daysRaised by Ishani Dalgarno. No fix date yet.
- Champion’s email bouncedDana Whitlock has left. No sponsor on file.

Renewal plans
Each renewal runs on a calendar.
A renewal plan opens 90 days before the renewal date and schedules every task back from it. Pick a moment to watch the same renewal move.
ProofmarkRenewal plansArdenholt Dental Group
Ardenholt Dental Group Sample
in 90 daysin 30 daysSigned 12 Oct
23 JulAugSepOct21 Oct
Standard renewal plan
- Review seat usage with Sam Kerrigan

- Confirm the budget owner

- Draft the renewal quote

- Send the order form

Contract
- Current ARR
- $96,000
- Seats
- 120
- Term
- 12 months
- Budget owner
- Not on file
Standard renewal plan
- Review seat usage with Sam Kerrigan

- Confirm the budget owner

- Draft the renewal quote

- Send the order form

Renewal quote
- Current
- $96,000
- Seats 120 to 130
- +$8,000
- Price $800 to $824
- +$3,120
- Two-year term, 5% off
- −$5,356
- New ARR
- $101,764
Standard renewal plan
- Review seat usage with Sam Kerrigan

- Confirm the budget owner

- Draft the renewal quote

- Send the order form

Renewed
- New ARR
- $101,764
- Change
- +6.0%
- Term
- 2 years, to Oct 2028
- Signed by
- Helen Osei
Jun Takeda
One renewal at three moments.
Sources
Every signal has a source.
We read product usage, your helpdesk and the shared inbox every few minutes, then match each event to an account by email domain. There is nothing to import.
ProofmarkSettingsSources
Sources Sample
- Connected 3
- Available 6
- Activity
Customers
Tollmere
“We lost two renewals last year without seeing either one go. This year Proofmark in August, and we kept it.”
Tollmere · RenewalsSample
AccountRenewsARRStandingWhy it moved
GCGreyfield Clinics30 Nov$184,000At riskRenewedFlagged 12 Aug. Seats down 31%.
12 Aug 07:55

First-year results
Six weeks of warning, on average.
Sample figures from 140 at-risk renewals that customers acted on in their first year with Proofmark.
Kept 120Lost 20
Each dot is one at-risk renewal a team acted on in 2026.
- Average warning before an at-risk renewal date
- 41days
- 9 days more than in 2025
- At-risk renewals kept once a team acts on the flag
- 6in 7
- up from 4 in 7 before the board
- Gross revenue kept at renewal
- 94%
- 3 points on the year before
- Median setup on the trial’s first day
- 58min
- 2 hours less than in 2025
Ferncastle · SignalsSample
Seats down 22% since June
14 Aug 08:10On trackAt risk
Ferncastle
“We used to learn a renewal was in trouble on the renewal call. Now it’s on the board six weeks early, .”
Imogen ValeVP Customer Success, FerncastleHalvard · InboxSample
Call with Ines Varga, 12 minMon 09:40
IVInes Varga, Corrie & Vane“Keep all 40 seats. Send the renewal and I’ll sign this week.”
Mon 09:52At riskDrifting
Halvard
“On Monday we take the open rings first and . By lunch, our worst account has a signing date.”
Martin AskeHead of Account Management, HalvardNettlefold · Renewal plansSample
Review seat usage12 SepConfirm the budget ownerRuth Okafor19 Sep- Send the renewal quoteDue 3 Oct
19 Sep 16:25At riskSigned 12 Nov
Nettlefold
“The plan before I would have thought to. That one call kept a renewal we were about to lose.”
Noor HaddadCustomer Success Lead, NettlefoldOne row from each customer’s own Proofmark workspace.
Next quarter,on the board.
Try Proofmark on your own accounts, free for 30 days. Your first board lists two quarters of renewals, each with a next step.
- No card needed
- Read-only access to usage, tickets and email
The office before the team arrives.





