Four, six or ten weeks, by video call

One physiotherapist sees you through.

Firstflight matches you with one physiotherapist for the whole programme. They set your home exercises and change them as you get stronger.

Calls from home, 25 to 40 minutes
A second reviewer reads every plan
Paid once, nothing renews

Book your assessment Read a sample note

Sample data. Firstflight is a fictional service.

An adult in a green sweatshirt does a supported step-up on the bottom stair of a pale hallway, one hand on the banister.

Firstflight, six weeks

One adult, one area to work on

Programme length: 6 weeks
Exercises in your plan: 5 to 8
Assessment call: 40 minutes
Check-in calls: Weeks 2, 4 and 6
Written note: After every call

Same physiotherapist: Start to finish
Second reviewer^{, note 1}: Every plan
Sign-up to assessment, median^{, note 2}: 3 days

You pay: Once, when booked
Renews: Never

Hands-on treatment: Not covered
New or urgent injuries^{, note 3}: Not covered

Before you start, and after any big change.
Across programmes that started last year.
For sudden severe pain, numbness or weakness, get urgent care in person.

Firstflight is a fictional service. Every price and figure on this page is sample data.

Sign-up to assessment, median , proved in the offer label1: 3 days
Per 1,000 reached their aim , proved in the per 1,000 panel2: 612
In a six-week programme , proved in the sample check-in note3: 4 calls
Finished programmes audited , proved in the per 1,000 panel4: 1 in 15

Sample figures for a fictional service.

The check-in note

Each call ends with a written note.

Your physiotherapist writes the note straight after each call: every exercise at the start and now, the aim for week 6, and anything they changed. When nothing needs to change, the note says so.

01
Assessment
4 August, 40 minutes
A video call. Your physiotherapist measures where you start and sets an aim for each exercise.
- 7 at baseline
- 1 not yet
Shown in the note
02
Week 2
18 August, 25 minutes
The first check-in. Most numbers are up, and a band exercise joins the plan.
- 7 up
- 1 new
Shown in the note
03
Week 4
1 September, 25 minutes
Ten step-ups a side without pain, so the step goes up from 15 cm to 20 cm.
- 1 aim met
- 7 up
Shown in the note
04
Week 6
15 September, 30 minutes
The last call. Seven of eight aims are met, and the plan is yours to keep.
- 7 aims met
- 1 up
Shown in the note

Firstflight check-in note

Owen A., sample member, six-week knee programme

Show the note fromAssessmentWeek 2Week 4Week 6

Assessment call, 4 August: 40 minutes

Each exercise at the start and at this call, with the aim for week 6
Exercise	Start	This call	Aim	Progress	Status
Strength
Sit to standreps	6	6	15	from 6	Baseline
Step-ups^{^{, note 1}}reps a side	4	4	12	from 4	Baseline
Wall sitseconds	15	15	45	from 15	Baseline
Band leg pressreps	–	–	15	Not yet	Not yet
Range of movement
Seated knee bend^{^{, note 2}}degrees	95	95	125	from 95	Baseline
Heel slidesreps	8	8	15	from 8	Baseline
Balance
Single-leg standseconds	10	10	30	from 10	Baseline
Heel-to-toe walksteps	6	6	20	from 6	Baseline

Exercises in your plan: 7
Next call: Week 2, 18 August

Your physiotherapist’s note, 4 August

Use the bottom stair, about 15 cm, and keep one hand on the banister.
Your knee bends to 95°. We’ll aim for 125° by week 6, a little more each week.

Sample check-in for a fictional member. Exercises and aims are illustrative, not medical advice.

Between calls

Everything you need fits on a kitchen chair.

Your plan needs a printed sheet, a resistance band and a chair. We reprint the sheet after every call, and your physiotherapist asks how each exercise went.

A man in his fifties in a green sweatshirt sits on a wooden kitchen chair at home, one hand on his knee, looking toward the window. — Owen A.^{, note 1}Knee sprain, six-week programme
1Owen is the fictional sample member whose check-in note and week 6 label appear on this page. His words are written for this page, and his photograph is a generated stand-in.

A printed exercise plan of three line drawings, each ticked, lies on the seat of a wooden kitchen chair beside a plain wall in side daylight.

Week 6 at home

Owen A., from the sample note, 15 September

Band leg press^{, note 1}: 8 to 15 reps
Seated knee bend: 95° to 122°

Exercises in the plan: 8
Aims met: 7 of 8
The printed plan: Yours to keep

Joined the plan at week 2.

Sample figures from the fictional note above.

Step-ups4 a side at the start, 12 by week 6
Band leg pressIn the plan from week 2
The printed planReprinted after every call

Results, last year

Six in ten reach the aim they set.

Of every thousand programmes that ended last year, 612 finished at the aim set on the first call and 214 got part of the way. We sent another 38 to be seen in person, each with a note saying where and why.

How we count: every programme that ended from October 2025 to September 2026, scaled to a thousand. Each one counts once, under the way it ended.

Read a sample note

Finished the plan: 826
Moved to a longer programme: 71
Stopped early: 65
Sent to be seen in person: 38

Per 1,000 programmes

Ended October 2025 to September 2026

Finished, aim reached: 612
Finished, aim partly reached: 214
Moved to a longer programme: 71
Stopped early^{, note 1}: 65
Sent to be seen in person^{, note 2}: 38

Programmes: 1,000

Plans changed at a check-in: 684
Audited by the clinical lead: 67
Complaints upheld: 2

Weeks not started were refunded.
With a written summary for whoever sees them.

Sample figures for a fictional service.

One square per programmeFilled by column from the left. Sample figures for a fictional service.

Aim reached
Aim partly reached
Longer programme
Stopped early
Seen in person

The first flight you climb is the one at home.

Your team

Every plan is read twice before you start.

Your physiotherapist is the one you speak to. Before you start, a second reviewer reads the plan, and our clinical lead audits one finished programme in fifteen.

1The portraits are generated images standing in for each role. Nobody pictured works for Firstflight.

A physiotherapist with dark curly hair and a call headset, in a blue linen shirt, looks into the camera and smiles in a bright treatment room. — Physiotherapist^{, note 1}4 calls in six weeks
Runs every call, from assessment to the last

Close on a reviewer’s hands at a wooden desk, marking a printed plan of exercise drawings with a pencil. — Second reviewer^{, note 1}Every new plan
Reads your plan before your first exercise

A clinical lead with short grey curls and a call headset looks down at a printed plan, pencil in hand, at a desk beside a laptop. — Clinical lead^{, note 1}1 programme in 15
Audits finished programmes, calls and notes included

Firstflight in the press. Every title here is fictional and drawn for this page.

Newel
Kettle Street
Rowanby
Mobility Ledger
Quiet Hall
Whinlow
Newel
Kettle Street
Rowanby
Mobility Ledger
Quiet Hall
Whinlow

Prices

One price covers the whole programme.

Pick four, six or ten weeks. Longer programmes cost less per week, and every length includes your assessment and a second review of your plan.

You pay when your assessment is booked.
Weeks you don’t start are refunded.
Nothing renews when the programme ends.
Not covered: hands-on treatment, and new or urgent injuries.

Choose a programme

Firstflight programmes Per person, every call included Most chosen^{, note 2}
	Four weeksFor a recent strain or a stiff joint	Most chosen, Six weeksFor most knee and hip recoveries	Ten weeksFor recovery after an operation
Check-in calls	2	3	5
Check-in weeks	2, 4	2, 4, 6	2, 4, 6, 8, 10
Price per programme^{, note 1}	£140	£195	£290
Works out per week	£35.00	£32.50	£29.00
In every programme		All included
Assessment call	40 minutes	40 minutes	40 minutes
Same physiotherapist	Yes	Yes	Yes
Second reviewer	Every plan	Every plan	Every plan
Written note	After every call	After every call	After every call
Renews	Never	Never	Never
Paid once, when your assessment call is booked. Six in ten programmes last year were six weeks long.		Choose six weeks	Sample prices for a fictional service.

Four weeks

For a recent strain or a stiff joint

Check-in calls: 2
Check-in weeks: 2, 4
Price per programme^{, note 1}: £140
Works out per week: £35.00

Paid once, when your assessment call is booked.

Six weeks

Most chosen

£195

For most knee and hip recoveries

Check-in calls: 3
Check-in weeks: 2, 4, 6
Price per programme^{, note 1}: £195
Works out per week: £32.50

Paid once, when your assessment call is booked.

Choose six weeks

Ten weeks

For recovery after an operation

Check-in calls: 5
Check-in weeks: 2, 4, 6, 8, 10
Price per programme^{, note 1}: £290
Works out per week: £29.00

Paid once, when your assessment call is booked.

In every programme

Assessment call: 40 minutes
Same physiotherapist: Yes
Second reviewer: Every plan
Written note: After every call
Renews: Never

Sample prices for a fictional service.

Book

Meet your physiotherapist this week.

Leave your email and Firstflight will send you a link to book your assessment call. The median wait is three days, and you pay once it’s booked.

40-minute assessment by video
Same physiotherapist every call
A plan of 5 to 8 exercises

Seen from across a street, one small figure in a green jacket climbs a broad flight of pale stone steps in a town, carrying a canvas bag.

Book your assessment

Assessment call: 40 minutes
You pay: When it’s booked
Programme lengths: 4, 6 or 10 weeks